Returns & Exchanges
We want you and your furry friends to be completely satisfied with your purchase. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Ensure items are in their original, unwashed condition with tags attached, and pack them securely in the original packaging.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing